General Questions

Placing orders

• Do you offer wholesale?
• Where else can I purchase your products online?
• Do you offer a refill service?

Coupons & Promotions

• Do you offer Samples?

Returns & Exhanges

• What is your refund policy?

Payments

• I placed an order but haven’t received my order confirmation. What should I do?
• What Payment Methods Can I Use?

Delivery

• Dispatch times
• Christmas Delivery and Royal Mail strikes